Okay
  Public Ticket #3711059
I had purchased the Slider Plugin, but I would like to return it.
Closed

Comments

  • Orhan started the conversation

    Hello,

    I purchased your Slider plugin, but I found it too complicated, so I couldn't use it.

    I would like to cancel and return it.

    Thank you in advance for your help.

  •  130
    George replied

    Hello Orhan,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We're grateful that you've purchased LayerSlider. However, after careful consideration, we're unfortunately unable to refund this purchase. Our records show that you've already downloaded the product + a premium template and used your license key to activate its exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them, so we are not able to provide you with a refund in this case.

    I appreciate your understanding.

    Best Regards,
    George | Kreatura Dev Team