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Hi,
I have been unable to solve the problem with LayerSlider for half a year.
I asked your support service several times, received different answers, inserted different scripts, but LayerSlider does not want to work.
I have a WSForm and a LayerSlider. In WSForm there is a dropdown selector ID=5277 where the client selects the catalog number of products, for example DAR001A, DAR002A or DAR003A. On the same page of WSForm there is a window with LayerSlider where the client should see the image of the selected product. LayerSlider [layerslider id="10"] has layer 1, layer 2 and layer 3. В Conditional Logic I select for ID=5277 "on change". What should I do to finally make it work? I tried to find information on the Internet, but there is nothing about this situation.
If the slider does not work, I will have to abandon its use on both sites and use other options.
Thanks, Ivan
Attached files: 2024-08-16_23-43-04.jpg
Hello Ivan,
Please create me a temporary wp-admin access with admin role to your site. I would like to try to solve this issue but I need to test is which I cannot do from a screenshot.
Best Regards,
George | Kreatura Dev Team
I have 25 WS Forms in garment24.com. They are almost all the same. For testing please use the form named "JACKET m". I will make changes to the other forms later.
On Wednesday, August 21, 2024 at 04:13:12 AM CDT, George K <[email protected]> wrote:
Attached files: 2024-08-21_11-33-11.jpg
Helo Ivan,
I was able to log in, but without admin role I cannot see the plugins on your wp-admin.
Attached files: Screenshot 2024-08-23 at 08.08.37.png
Best Regards,
George | Kreatura Dev Team
I give you Administrator role. Thanks
Dear Ivan,
Thank you for providing access to your site. After logging in, my colleague and I thoroughly investigated the issue.
Upon our review, we determined that the problem is not related to LayerSlider. As illustrated in the attached screenshot, I created a test condition where the LayerSlider section should be replaced with the word "test" when the select field changes. However, the content on this page is entirely managed by the WSForm plugin and its functions. Currently, the condition or function within WSForm appears to be non-functional.
If you can resolve this issue or provide a specific example where this functionality works, we would be happy to assist you further with any LayerSlider-specific concerns. However, it is important to note that the current issue is not due to LayerSlider's functionality but rather the inability of WSForm to dynamically replace content. This issue would persist regardless of the content being used, not just with LayerSlider.
Attached files: Screenshot 2024-08-27 at 15.40.51.png
Best Regards,
George | Kreatura Dev Team