Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.
I've issued a full refund for your order and made sure the related subscription is canceled to avoid future charges. Please allow up to 5 business days for the credits to be reflected in the original payment method.
Please let me know if I can help you with anything else - if not, I wish you a fantastic rest of the week.
I accidently purchased two licenses for the Layer slider plugin. I only have one site and I only need one app. Can the second purchase be refunded?
Hi Howard,
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.
I've issued a full refund for your order and made sure the related subscription is canceled to avoid future charges. Please allow up to 5 business days for the credits to be reflected in the original payment method.
Please let me know if I can help you with anything else - if not, I wish you a fantastic rest of the week.
Best Regards,
John | Kreatura Dev Team
Hi John,
Thanks for the quick response. I appreciate your help.
Howie