Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3660644
Refund on license purchase
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Comments

  • Howard Gurr started the conversation
    June 4, 2024 at 4:40pm

    I accidently purchased two licenses for the Layer slider plugin. I only have one site and I only need one app. Can the second purchase be refunded?

  •  79
    John replied
    June 4, 2024 at 7:04pm

    Hi Howard,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.

    I've issued a full refund for your order and made sure the related subscription is canceled to avoid future charges. Please allow up to 5 business days for the credits to be reflected in the original payment method.

    Please let me know if I can help you with anything else - if not, I wish you a fantastic rest of the week.

    Best Regards,
    John | Kreatura Dev Team

  • Howard Gurr replied
    June 4, 2024 at 7:11pm

    Hi John,

    Thanks for the quick response. I appreciate your help.


    Howie