Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3591838
Not responsive
Closed

Comments

  •  1
    Lars started the conversation

    I have used LayerSlider for many years but recently it has become unresponsive. On iPhone only a part of the first image will be visible. No navigation is possible or visible. If I create a separate slider only for Iphone it will display a smaller part of the original image. It's like it can't scale the images any longer. 

    Example url: https://resormedv.se/resmal/norrland4/

    Thankful for any help on how to fix this.

    Attached files:  IMG_6398.PNG

  •  138
    George replied

    Hello Lars,

    It seems like you're using a lazy loader/optimizer plugin that does not allow javascript to run until you click on the page (or touch the mobile device screen). So, the initial resizing of LayerSlider couldn't run.

    Best Regards,
    George | Kreatura Dev Team

  •  1
    Lars replied

    Thank you so much, George. It was indeed an "optimizing" plug-in blocking the scaling of images. But there was nothing I could recognize as blocking in the plug-in settings. So I just deactivated it and everything went back to normal. 

    Best,

    Lars A.

  •  138
    George replied

    Thank you for the feedback!

    Best Regards,
    George | Kreatura Dev Team