Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3562410
Wrong order
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Comments

  • Johanna started the conversation
    January 16, 2024 at 9:18am

    Hello,

    accidently I just bought a licence for Layer Slider, but I don't need and use this plugin. I never used the code. Please abort this purchase and send money back on my paypal account.

    Regards,

    Johanna Bogusch

  •  138
    George replied
    January 16, 2024 at 11:58am

    Hi Johanna,

    As requested, I've processed a full refund for your order. Please note that it can take up to 3-5 business days for the transaction to complete.

    Please let me know if there's anything else I can help you with.

    Best Regards,
    George | Kreatura Dev Team

  • Johanna replied
    January 16, 2024 at 12:49pm

    Thank you very much for this fast response!