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  Public Ticket #3540181
Vimeo Video Not Working
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  • Ron Tomasetti started the conversation

    Hello,


    Im trying to get a Vimeo video to play. I can see it in the backend but it just spins on the live site


    Ron Tomasetti

  •  112
    George replied

    Hello Ron,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you grant me access to your site where I can see the issue? Maybe there is something with the embed code.

    Best Regards,
    George | Kreatura Dev Team

  • Ron Tomasetti replied
  •  112
    George replied

    Hello Ron,

    It seems that there is a problem with embedding unlisted Vimeo videos that will be fixed in the next release of LayerSlider. In the mean time, I can recommend you to temporarily make the video public. 

    We are sorry for the inconvenience.

    Best Regards,
    George | Kreatura Dev Team

  • Ron Tomasetti replied

    Thank you George, One more question. We build websites and like LayerSlider,  Is it possible to purchase the $159 Onetime plan so we can use LayerSlider on the websites we build?  I really don't want to use RevSlider. Please let me know


    Ron Tomasetti

  •  112
    George replied

    The In-Stock license is not an "unlimited" license. It is for theme developers who would like to include LayerSlider in their themes for sale. If you would like to use LayerSlider on more websites, I can recommend you our Professional licenses with volume discounts that increases depending on the number of websites.

    Best Regards,
    George | Kreatura Dev Team

  • Ron Tomasetti replied

    What would the cost be?  Customers beat us up all the time on costs and RevSlider comes with the theme we purchase (The7) . 

    ROn Tomasetti

  •  112
    George replied

    Hello Ron,

    As I know, RevSlider uses the same product strategy that we do. That means, many themes comes with included RevSlider and/or LayerSlider and you can use these theme embedded versions for the most (basic) features when it comes to create content. However if you would like to access all the templates and premium features or modules, you can do this only with a valid license key. You won't be able to use your theme license key (neither for LayerSlider nor RevSlider). So, if you don't need any premium features or templates, you can use the embedded version for free (if your theme included our plugin),  otherwise you will need a license key. LayerSlider don't have an "unlimited" license and as far I know, RevSlider doesn't either.

    Best Regards,
    George | Kreatura Dev Team