Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3531402
Popup Tool / Scroll Functionality
Closed

Comments

  • Cedric started the conversation

    Hello,

    I’m a novice Wordpress developer. I’m using the Enfold Theme which includes a version of Layer Slider 7. I’m using the paid version of your product for access to your Popup tool.

    Question 1:  Is there a way in which I can enable scroll functionality within your Popup window/box?

    Question 2: And if so, is there a way in which I can set the height of the Popup window to, e.g., to 750px, but have a project canvas height of 1550px, such that content positioned on the canvas between 750px (beyond the window’s boundary) and 1550px are viewable within the Popup window when scrolling downward? 

    Thank you and I look forward to your reply.

    Cheers,

    Cedric

  •  166
    George replied

    Hello Cedric,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    1. No, unfortunately the scroll functionality won't work with popups, because popups are "floating" elements over the content of your website and they don't react to scroll.

    Adding a larger height also won't work, because popups are responsive elements. They will shrink if to fit the screen.

    Best Regards,
    George | Kreatura Dev Team