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  Public Ticket #3524408
Layer Slider Front End Error Message
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Comments

  • Tiffany started the conversation

    The layer slider is no longer properly presented on this page. I am getting an error message: 

    We had a problem while trying to show your project. Please make sure that you've used the right shortcode or method to embed the project, and check if the corresponding project exists. 

  •  112
    George replied

    Hello Tiffany,

    Can you show me a page on your site where I should see this message instead of the slider?

    Best Regards,
    George | Kreatura Dev Team

  • Tiffany replied

    You can see the error message here: https://coldvolution.com/facilities/arlington-tx/

    Also check the attachment. We are using the paid version and have the plug in up to date. 

    We see that this project is successfully created on in the plug in admin. 

    We are also using the correct short code on the page

    Attached files:  Screen Shot 2023-11-20 at 8.42.52 AM.png

  •  112
    George replied

    Hello Tiffany,

    I can see the slider on your home page. Did you manage to solve this issue in the mean time?


    Attached files:  Screenshot 2023-11-21 at 13.54.56.png

    Best Regards,
    George | Kreatura Dev Team