Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3524408
Layer Slider Front End Error Message
Closed

Comments

  • Tiffany started the conversation

    The layer slider is no longer properly presented on this page. I am getting an error message: 

    We had a problem while trying to show your project. Please make sure that you've used the right shortcode or method to embed the project, and check if the corresponding project exists. 

  •  166
    George replied

    Hello Tiffany,

    Can you show me a page on your site where I should see this message instead of the slider?

    Best Regards,
    George | Kreatura Dev Team

  • Tiffany replied

    You can see the error message here: https://coldvolution.com/facilities/arlington-tx/

    Also check the attachment. We are using the paid version and have the plug in up to date. 

    We see that this project is successfully created on in the plug in admin. 

    We are also using the correct short code on the page

  •  166
    George replied

    Hello Tiffany,

    I can see the slider on your home page. Did you manage to solve this issue in the mean time?


    Best Regards,
    George | Kreatura Dev Team