Okay
  Public Ticket #3519375
Refund
Closed

Comments

  • Fabio started the conversation

    Good afternoon,

    I've just purchased your product, but unfortunately it does not fit my need on my website.

    Can I get a refund?

    Best regards,
    Fabio 

  •  112
    George replied

    Hello Fabio,

    Could you tell me, please, what kind of slider would you like to create that you can't with LayerSlider?

    Best Regards,
    George | Kreatura Dev Team

  • Fabio replied

    Hello George,

    I've purchased your plugin because it surely can create really beautiful effects. But I actually have really basic informatic skills and it's really hard for me to work on it among all features the plugin provides.

    Best regards,

    Fabio

  •  112
    George replied

    Sure, I understand. I would recommend you download templates and explore the editor interface by learning from the templates and what settings have been applied to the layers. It is very easy and logical to use. If you still feel that it is too complicated to use after a few days, you will receive a refund. I give my word.  Deal? 😉

    Best Regards,
    George | Kreatura Dev Team

  • Fabio replied

    Thank you George. I'll follow your advice.

    Regards,

    Fabio