Okay
  Public Ticket #3511757
Translatepress plugin
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Comments

  •  1
    Mohamad started the conversation

    Hi, 

    I'm building a new website by using LayerSlider and i tried to translate the page by translatepress plugin but the translaion is not showing. I used translatepress before so i am sure the settings are good. 

    i can save the string translations in the traslate plugin normally but when I change the language in the website, all the strings related to the LayerSlider  do not change.

    is there a solution without changing the trasnalte plugin?

  •  70
    John replied

    Hi Mohamad,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    LayerSlider doesn't have an integration made for TranslatePress specifically. However, LayerSlider uses common WordPress functions to implement generic support for translating the plugin, so TranslatePress should also work. Please ensure you have the "Use markup caching" option disabled under Plugin Settings → Performance, as it can interfere with translation plugins. We'll also try to reproduce the issue and contact the TranslatePress developers if needed. I'll get back to you once we have an update.

    Best Regards,
    John | Kreatura Dev Team

  •  1
    Mohamad replied

    Hi John,

    Thanks for your reply. The option "Use markup caching" is disabled.  I will be waiting for your update.

  •  70
    John replied

    Thank you for your patience, Mohamad.

    We're still waiting for the TranslatePress team's response. I'll update you once we have something to share. 

    Best Regards,
    John | Kreatura Dev Team

  •  70
    John replied

    Hi Mohamad,

    The TranslatePress team responded and confirmed that translating LayerSlider shouldn't be an issue. I've also tested it in the meantime, and I couldn't reproduce the problem; everything appears to be working as expected. Are you using any caching plugin or other page optimizer solutions that might interfere with dynamically generated content? If so, please try to temporarily disable them to see if it helps.

    Best Regards,
    John | Kreatura Dev Team

  •  1
    Mohamad replied

    Hi John,

    Thanks for this great support! it works when i disabled the plugin and cleared the cache.

    Best regards