Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3509019
slider blinking or resizing in mobile
Closed

Comments

  • [email protected] started the conversation
    October 27, 2023 at 9:22am

    Hi, we have a problem with the slider in the home page. On mobiles, when we go down and then go up again, the screen seems to be resizing and looks like the slider is like blinking (appears and disappears). It is specially annoying on iphone devices, but it happen in android also.

    I have look for any lazy loading options in layer slider, theme and optimazer plugin and I have disabletd it. But it doesn't solve the problem.

    Thanks in advance.

  •  138
    George replied
    October 27, 2023 at 10:58am

    Hello,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked your site and realized, that your theme is dynamically hiding/showing LayerSlider while you resize the page. On mobile devices, if you scroll down and the title bar shrinks/enlarges - that is also a resize. I recommend you to turn off that feature in your theme, letting embedded sliders to be a static content on your site. If you are using two different sliders for desktop and mobile devices, you can configure them in the Project Settings to show/hide over/under a given resolution.

    Best Regards,
    George | Kreatura Dev Team