Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3483269
LayerSlider not showing on mobile
Closed

Comments

  • Aaron started the conversation

    I have the publish settings to force showing on mobile (i think?), but it's just not.

    Attached files:  Screenshot 2023-09-21 at 3.26.54 PM.png

  •  138
    George replied

    Hello Aaron,

    Please always make a test page with the corresponding slider because unfortunately I cannot solve an issue from a screenshot. Thank you.

    Best Regards,
    George | Kreatura Dev Team

  • Aaron replied

    i included the link in the ticket info: ts-grp.com

  •  138
    George replied

    There is only one slider in that page and Hide on Mobile option is not enabled for that slider. Are you sure that you've modified the right slider? If the answer is yes, this should be a caching issue. If you are using any cache plugins, please make sure to purge/clear all the cache files.

    Best Regards,
    George | Kreatura Dev Team