Limited availability during the holidays

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We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3435008
blank sliders after upgrade
Closed

Comments

  • Ivan started the conversation
    August 11, 2023 at 6:52pm

    I just bought an upgraded layer slider, now all of my silders are blank

  •  73
    John replied
    August 12, 2023 at 12:57pm

    Hi Ivan,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    I've checked your site and was able to reproduce the issue. However, it doesn't seem like it's related to LayerSlider. Are you sure LayerSlider was the only thing on your website that was recently updated? The problem is clearly caused by multiple JavaScript errors, which are unrelated to LayerSlider, and likely coming from another source, such as another plugin or your WordPress theme. These are the error messages thrown on your site:

    Uncaught ReferenceError: wp is not defined
        at (index):955:1

    wp.i18n.setLocaleData({
    'text direction\u0004ltr': ['ltr']
});

    Uncaught TypeError: Cannot read properties of undefined (reading 'setDefaults')
        at HTMLDocument.<anonymous> ((index):969:43)

    jQuery.datepicker.setDefaults({

    Please read the following article to test for compatibility issues caused by 3rd parties.

     How to test for potential incompatibility issues?

    Best Regards,
    John | Kreatura Dev Team