Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I had a free version of Layerslider WP that came with a theme that i bought from Envato. I have a basic managed site from Godaddy. This morning when i went to open my slider to edit it, it hung and would not open...I then purchased the paid version of the plugin to see if that would fix it....same issue.
Are you able to help?
Attached files: Screen Shot 2023-07-16 at 10.39.33 AM.png
Dear Ian,
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please empty/purge all cache files in any cache plugins you are using. That should solve your issue.
Best Regards,
George | Kreatura Dev Team