Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3409779
background video not working
Closed

Comments

  • Curtis started the conversation

    After recent updates, a slide that uses local html video for a background is not working properly. The video is showing a first-frame preview with a native player icon, but the slide text/button is not displaying above it. The video cannot be clicked.

    embed code:

    <video width="640" height="360" preload="metadata" autoplay>
    <source src="/wp-content/uploads/2021/02/food-processing-video_1.mp4" type="video/mp4">
    </video>

    "background video" is enabled



    Attached files:  Screenshot 2023-07-08 at 2.12.05 PM.png

  •   George replied privately