Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
After upgrading the plugin from version 6.11 to the latest version I can no longer get into the edit window. When I click a slider to edit, I get the loading spinner....forever. The edit window does not load.
I tried multiple browsers, cleared server cache, ticked every troubleshooting option in the plugin settings, cleared plugin cache, downgraded plugin version, disabled all plugins, installed disable jQuery migrate plugin, etc, still get the infinite spinner. Day two on this issue for me.
Here is error from dev tools console on forever spinner page
Hello Eric,
I've replied in the another ticket you've commented in. After seeing this error message, I think that must be a caching issue (on server / wp admin side). Clearing cache files and temporary disabling js optimization should solve your issue.
Best Regards,
George | Kreatura Dev Team