Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3387529
Transitions and Timeline not working
Closed

Comments

  • Urs started the conversation

    Hi, 

    we have the enfold theme with included LayerSlider. However in the recent time we encountered some problems that were not there before and stay, even after purchasing the premium version:

    - Snimations and Transitions for images just don't save, we can select them and see the short preview, but the selection. disappears as soon as the mouse is moved.

    - not able to change (drag and drop) the timings on the timeline preview. 

    We have this Problem with 3 separate Websites that are even on different servers, so I really don't know what we could do wrong?

    Kind regards



  •  138
    George replied

    Hello Urs,

    - If you would like to apply the selected transition preset, just click on the checkmark on the right side of the transition preset name. Please check the attached video.

    - In the current version of LayerSlider, there is no option to drag the timings in the timeline  preview. 

    Attached files:  how-to-apply-a-transition-preset.mp4

    Best Regards,
    George | Kreatura Dev Team