Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Our client loves how the layerslider look and feels, but we're not sure why there is a 3 second delay when opening the pop-up that is connected to each slide. I've attached an image showing where the layerslider is located on the site. When you click anywhere on the slide, it's supposed to open a single pop-up. The issue is that 3 second delay, and I confirmed that I didn't add in a delay accidentally on the backend. Any help would be appreciated!
- John
Hello John,
These popups are not embedded/included to your page prior opening them, so when you try to open any popup at first time, it takes time to load. I would recommend you to embed your popup projects into that page by using the Include pages option or Target pages field. Open Project Settings, navigate to Popup, and scroll down to that section. Enabling the Home Page in Include pages should do the trick.
Best Regards,
George | Kreatura Dev Team
This worked perfectly! Thank you so much for the help!
Thank you for the feedback! Have a nice day.
Best Regards,
George | Kreatura Dev Team