Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3378335
pixelated pictures
Closed

Comments

  • Julian Parra Durán started the conversation
    May 25, 2023 at 8:16am

    Hello. I am creating a slider, from your editor, the images look correct and with good resolution, but when publishing said slider, the result is pixelated images.
    I attached a screenshot so you can check it out.

  •  166
    George replied
    May 25, 2023 at 2:08pm

    Hello Julian,

    It seems like you are using an image lazy loader plugin which breaks the built-in image preloader of LayerSlider. Please disable the 3rd party solution and that should solve your issues.

    Best Regards,
    George | Kreatura Dev Team

  • Julian Parra Durán replied
    May 25, 2023 at 4:00pm

    Solved. Thanks

  •  166
    George replied
    May 26, 2023 at 10:04am

    Hello Julian,

    Thank you for the feedback, have a nice day!

    Best Regards,
    George | Kreatura Dev Team