Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Dear Team,
I updated the php version on the server but had to downgrade again, because of some incompatible plugin. Since that day, all the videos on different pages are not starting to play anymore. Does it have something to do with the php issue or maybe not? Could you please help to fix it?
Thank you very much in advance, Hajo
Hello Hajo,
As I can see, you are using a plugin or maybe a theme setting which is trying to lazy-load the videos on your site - including videos in LayerSlider. Please disable this plugin/setting because it is breaking the built-in lazy load feature of LayerSlider.
Best Regards,
George | Kreatura Dev Team
Hello George,
fantastic, thank you very much. I found a setting in Breeze and disabled it. Breeze is the cache plugin provided by Cloudways. Problem solved!
Thanks for your help and best regards,
Hajo
Thank you for your feedback!
Best Regards,
George | Kreatura Dev Team