Okay
  Public Ticket #3371556
Refund LayerSlider7
Closed

Comments

  • Laccer started the conversation

    Hi!

    I did not get what I expected from the LayerSlider7 . I find many problems with it, not worth the premium subscription for me. I would like a refund.

    Thank you!

  •  113
    George replied

    Hi Laccer,

    As I can see, you've used the license key to update LayerSlider to the latest version and you are still using the activated version of the plugin on your site. I'm sorry, but in this case, I cannot give you a refund.

    Best Regards,
    George | Kreatura Dev Team

  • Laccer replied

    What do you mean? Just because I didn't deleted the slider? Don't even use any premium features, everything is up from layerslider is the free version for me. Ofc the license key is used becuase I bought the premium version but I realised that it's not worth for me.

    I ask you again to cancel my purchase and refund my money.

    Thank you!
    Laccer

  • Laccer replied

    I just deactivated my license. Please refund me. Thank you!

  •  113
    George replied

    I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete.

    Best Regards,
    George | Kreatura Dev Team