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  Public Ticket #3369220
Layerslider not showing on mobile site
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Comments

  • Mike started the conversation

    My Layerslider isn't showing up/loading on my mobile website. Not sure what to do. Please help.

  •  111
    George replied

    Hello Mike,

    Please temporary disable js and css optimizing plugins, clear the cache in all cache plugins you are using and after that you can re-enable js/css optimizers. That should solve your issue.

    Best Regards,
    George | Kreatura Dev Team

  • Mike replied

    I followed your directions. It worked and then an hour later, the issue happened again. The plugins that are causing the issue are Smush Pro and Hummingbird Pro. I need these just as I need/want to use your Layerslider plugin. How can I set up a permanent remedy?

  •  111
    George replied

    I'm not sure but maybe there is an option to exclude the css and js files of LayerSlider from these plugins? 

    Best Regards,
    George | Kreatura Dev Team