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I have been supplied with a license and have successfully applied this to the Development site (managed by WP-Engine) and successfully activated the Layerslider plugin but am unable to apply the same license to the main Production site - Can I remove the license from the Dev and re-apply it to the Production site.
Hello Paul,
As far as I know, WPEngine allows you to choose a custom environment name, which will be in the format of *.wpengine.com. If you enter anything that includes the words stage, staging, dev, or test delimited by a dot or a hyphen, then our systems should automatically recognize it as a development environment. Examples using the "stage" allowlisted word in the URL:
In this case you will be able to use the same license key for your dev and production site at the same time.
Best Regards,
George | Kreatura Dev Team
Hi George
The environment names are:
Prod - https://www.safeathomecip.org.uk
Dev - https://safeathomedev.wpengine.com
Like I said the license applied succeccfully to the safeathomedev but will not allow itto be applied to safeathomecip - maybe the names are too dissimilar.
What will happen if I copy the dev back to prod in WP Engine - will the updated license go with it?
Thanks
Paul Coulson
Hello Paul,
The "stage" or "dev" word should be separated by a period or hyphen to be recognized by LayerSlider as a dev page.
https://safeathome.dev.wpengine.com
https://safeathome-dev.wpengine.com
With the current name, LAyerSlider recognizes your dev site as a production site. If you don't want to change the URL, you can deactivate the license on the dev site of course, and use it on your prod site.
Best Regards,
George | Kreatura Dev Team