Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi I bought the lifetime option with the 6 month, I still will need to learn more about this software with help from the support team, life is a bit busy right now and im afraid i will not be able to have allot of time with in the 6 month period however i will like to know if i can still purchase a subscription and keep all the benefits of my lifetime purchase. I don't see where I can purchase this subscription do you have any more information on this and also the link to the direct purchase?
Hi Ashton,
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You can purchase a subscription on the following URL: https://layerslider.com/pricing/
Since you have a lifetime license, you'll receive version updates and every benefit for the product's entire lifetime. In your case, the subscription is only useful to extend the support coverage. It can be canceled anytime, and you'll still receive updates and other benefits.
Please let me know if there's anything else I can help you with.
Best Regards,
John | Kreatura Dev Team
It's the regular subscription with yearly payment. We used to have a dedicated support extension option, but it was phased out when we introduced the subscription model. The subscription costs less, while it provides double the support period. It also provides you with an additional license key that you can use on other websites. It may be strange that you essentially need to purchase the product and not a support extension, but it offers way more for less money.
Best Regards,
John | Kreatura Dev Team
Yes, it's the $26 one. The support period from your previous purchase will expire in 2-3 days on April 10.
Best Regards,
John | Kreatura Dev Team