Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3270649
Layerslider not displaying right suddenly
Closed

Comments

  • Schalk started the conversation
    March 9, 2023 at 6:00am

    Hi there,

    Yesterday all our sliders that was created on the pages displayed incorrectly. I have removed it for now.

    You can see on the URL that I've set up with one of the sliders to see what it does.

    Please advise.

    Best,
    Schalk

  •  138
    George replied
    March 9, 2023 at 8:39am

    Hello Schalk,

    Could you, please allow me to see the related URL? I've got a screen you can see in the attached screenshot.

    Attached files:  Screenshot 2023-03-09 at 9.38.19.png

    Best Regards,
    George | Kreatura Dev Team

  • Schalk replied
    March 9, 2023 at 8:46am

    Hi George,

    Thanks for your reply.

    The URL I have put up is here: https://hfpa.co.za/slider-tests/

    I am not sure why you got blocked from seeing it before? From what country are you accessing the site?

    Best,
    Schalk

  •   George replied privately
  • Schalk replied
    March 9, 2023 at 10:03am

    Ok, I see Hungary's access was blocked in the firewall of the site. I have lifted the country block, so you should be able to see it now?

  •  138
    George replied
    March 9, 2023 at 4:50pm

    Yes, now I can see the test page. Could you, please tell me, what is wrong with the slider? It seems like working normally for me.

    Best Regards,
    George | Kreatura Dev Team

  • Schalk replied
    March 13, 2023 at 8:43am

    Hi Gearge,

    My apologies for the late reply. Yes it does seem that the problem is coming from the page and not the slider. If I get stuck again I will let you know.

    Thanks for your help.

    Best,
    Schalk

  •  138
    George replied
    March 13, 2023 at 1:59pm

    Thank you for the feedback. Have a nice day!

    Best Regards,
    George | Kreatura Dev Team