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  Public Ticket #3245767
Slider does not load
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Comments

  • Andrii started the conversation

    I created a slider with animation on page https://ardmor.com/oknoplast-door-replacement/ and it does not load while in incognito. I also created a slider with just static images, no animations, and that loads fine on page https://ardmor.com/glass-replacement/. I inspected the page but could not identify if any of the errors are associated with the plugin or had conflicts with other plugins. The theme I am using is Avada Version: 7.9.2

  •  111
    George replied

    Hello Adrii,

    It seems like there is an issue with openbridge plugin. (I've attached the screenshot about the browser console where you can see the error message). I would recommend you to update that plugin or  try to temporarily disable it. If you are using any caching/optimizing plugin, it may be useful to clear the cache files.

    Best Regards,
    George | Kreatura Dev Team

  •  111
    George replied

    I'm sorry, I've forgot to attach the related screenshot to the previous message.

    Attached files:  Screenshot 2023-03-06 at 10.44.53.png

    Best Regards,
    George | Kreatura Dev Team