Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I created a slider with animation on page https://ardmor.com/oknoplast-door-replacement/ and it does not load while in incognito. I also created a slider with just static images, no animations, and that loads fine on page https://ardmor.com/glass-replacement/. I inspected the page but could not identify if any of the errors are associated with the plugin or had conflicts with other plugins. The theme I am using is Avada Version: 7.9.2
Hello Adrii,
It seems like there is an issue with openbridge plugin. (I've attached the screenshot about the browser console where you can see the error message). I would recommend you to update that plugin or try to temporarily disable it. If you are using any caching/optimizing plugin, it may be useful to clear the cache files.
Best Regards,
George | Kreatura Dev Team
I'm sorry, I've forgot to attach the related screenshot to the previous message.
Best Regards,
George | Kreatura Dev Team