Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3243273
Pop Up - open by click
Closed

Comments

  • Prscilla started the conversation

    I'm trying to add a from by click option (not in layerslider) 

    I need help with the instructions below, please. I get stuck at the custom class name and it does not work. 

    If the button is not part of a slider, you can use the Project Settings → Layout → Popup → Open By Click option. That option field expects a selector to target the button that will open the popup. You need to add a custom class name to the button, for example, "open-download-popup" (without the quotes). Then, you can enter the same class name in the option field described above with a dot at the beginning: .open-download-popup. The dot signifies that you're looking for a class name. You can use a hash mark if you apply an ID attribute to the button instead of a class name.

  •  166
    George replied

    Hello Prscilla,

    Please include/embed you popup project into the /marketing-tips/ page of your site and after that it should work.

    Best Regards,
    George | Kreatura Dev Team

  • Prscilla replied

    I'm still not understanding. I added the short code in the button but when i click on it, it takes me to 404 error page. 


    I flushed my cache on site and web browser. Still not working. Any other ideas? 

  •  166
    George replied

    The shortcode should be added to your page, not to the button. If you create me a temporary wp-admin access, I can help you to make this work.

    Best Regards,
    George | Kreatura Dev Team

  • Prscilla replied

    That worked great! Thank you!

  •  166
    George replied

    Thank you for your feedback.

    Best Regards,
    George | Kreatura Dev Team