Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3239391
Layerslider will not update
Closed

Comments

  • Charity Henderson Vince started the conversation
    February 23, 2023 at 4:24pm

    I cannot update Layerslider. When I try, it consistently brings up an error code. See attached. 

    Presumably because of this, my Layerslider is very buggy and currently won't display more than one slide in the carousel, which is extremely inconvenient.

    Attached files:  Web capture_23-2-2023_112248_americanwatercolorsociety.org.jpeg

  •  138
    George replied
    February 23, 2023 at 5:05pm

    Hello Charity,

    As I can see, you are using an activated version of LayerSlider, but it seems like your theme's built-in updater is breaking our own plugin update process. I can recommend you to ask your theme author about this issue - because this should not happen. As an alternate solution, you can update manually LayerSlider by downloading the latest version from your account page: https://account.kreaturamedia.com/ 

    Please sign in with the email address you used for the purchase.

    Best Regards,
    George | Kreatura Dev Team