Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3231853
bouton on mobile phone
Closed

Comments

  • CINÉMA BIO started the conversation

    Hi, the FILMS's button  doesn't work on mobile phone... also the clock button doesn't work 

    6246747806.png

  • CINÉMA BIO replied

    I changed the canvas size of Newsletter slide and Films button is working.... I don't understand why.... the levels overlapped? ....

    but the clock button I cannot get it to work and the PDF's buttons also (always in Films Slide)

  •  138
    George replied

    I think that one of your layers are overlapping so the buttons are not clickable on mobile phones. As I can see, you are using a popup over the slider. Maybe the popup's content is overlapping the slider. I recommend you to merge the popup's content into your slider. That should solve your issue.

    Best Regards,
    George | Kreatura Dev Team

  • CINÉMA BIO replied

    I don't understand...

  •  138
    George replied

    You are using a popup and a slider on that page, and some elements of the popup are over the slider (there are some invisible elements inside the pops's structure) - that's why you cannot click/tap to the button on mobile devices. The best way would be if you wouldn't use a popup on that page, just use a slider and include the buttons from the popup to that slider.

    Best Regards,
    George | Kreatura Dev Team

  • CINÉMA BIO replied

    Thanks