Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3227954
Pop Up doesn't show
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Comments

  • Jasper started the conversation
    February 9, 2023 at 2:01pm

    Hi,

    i want to show a pop up on my website but it doesn't show automatically.

    The launch trigger is set to: Open automatically after 0 seconds and Target Pages is set to all Pages.

    I use the Enfold Theme, if this is important.

    Any solutions?

    Best regards

    Jasper


  • Jasper replied
    February 9, 2023 at 3:12pm

    Problem solved.

    I installed the purchased plugin version and now it works fine.

    So, if you use enfold with the bundled Layerslider version maybe pop ups won't work properly because of any missing settings or scripts?


  •  138
    George replied
    February 9, 2023 at 6:43pm

    Hello Jasper,

    Thank you for your feedback.

    Enfold is embedding LayerSlider in a non-conventional way and this can cause issues like this. Disabling the bundled version and using ours usually solves these issues.

    Best Regards,
    George | Kreatura Dev Team