Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3225639
where are my projects/
Closed

Comments

  • Brian McAlpin started the conversation
    February 7, 2023 at 2:24am

    Hi guys. I upgrade and the plugin updated but my projects are gone. Can't find them anywhere. They are still playing on the site, although that may be just caching etc. 

    Please help. Thanks!

  •  138
    George replied
    February 7, 2023 at 12:32pm

    Hello Brian,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please open System Status and click to Update Database button. This should solve your issue.

    Attached files:  open-system-status.png
      update-database.png

    Best Regards,
    George | Kreatura Dev Team

  • Brian McAlpin replied
    February 7, 2023 at 2:46pm

    That did it. Thanks George!