Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3224802
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Comments

  • Jim Duffield started the conversation

    I get the error "Upload error. Please verify that the uploaded items have the correct file extension and they are supported by WordPress. Your server thrown the following error: SyntaxError: Unexpected token '<', "

    Therefore on the main screen it says "No Preview" for the project on the main page.

  •  138
    George replied

    Hello Jim,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you, please upload the file here as an attachment which you are trying to upload as a thumbnail? I would like to check it. Maybe there is a problem with that file.

    Best Regards,
    George | Kreatura Dev Team