Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3224507
Problem with 2 shortcodes
Closed

Comments

  •  3
    Miriam started the conversation

    Hi, I have layerslider on my homepage and want to add another shortcode from a portfolio plugin. When I do so the layerslider dissapears and the other plugin comes in place and messed up the website;
    You can see an example here; https://www.schurk.store/

    Also on my website the slider doesn't go to the next slide after times ends? It is on www.studioschurk.com

  •  138
    George replied

    Hello Miriam,

    Please create a demo site where I can check the issue that you mentioned first.

    The slider on www.studioschurk.com site is not changing slides because the "Auto-start Slideshow" option is set to disabled under Project Settings -> Slideshow

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    Hey George,

    Thanks for the reply. On both sliders the auto-play function is on. The timer is starting but when it's finished nothing happends.

    Attached files:  Screenshot 2023-02-10 at 12.57.15.png

  •  138
    George replied

    Hello Miriam,

    Please make sure, that in Project Settings, under Video / Audio, the "Pause Slideshow" function is set to "No action". If you are using videos in the slider, they can pause the slideshow while they are playing.

    Attached files:  Screenshot 2023-02-10 at 13.12.55.png

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    Hey George,

    I disabled all caching for this page and that worked. Thank you.

    Another question; I added a font in enfold, that works perfect except for the sliders. It is a custom font (not google font) but adding this to the sliders gives me another font?

    I tried adding this to the FONT FAMILY:
    GoodSans Bold web
    font-family: goodsans-bold-web
    font-family: "goodsans-bold-web"

  •  138
    George replied

    Hello Miriam,

    You should paste the following into Font Family field (without quotes): 

    goodsans-bold-web

    Attached files:  Screenshot 2023-12-14 at 12.02.54.png

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    You rock! Thanks!