Okay
  Public Ticket #3224507
Problem with 2 shortcodes
Closed

Comments

  •  3
    Miriam started the conversation

    Hi, I have layerslider on my homepage and want to add another shortcode from a portfolio plugin. When I do so the layerslider dissapears and the other plugin comes in place and messed up the website;
    You can see an example here; https://www.schurk.store/

    Also on my website the slider doesn't go to the next slide after times ends? It is on www.studioschurk.com

  •  137
    George replied

    Hello Miriam,

    Please create a demo site where I can check the issue that you mentioned first.

    The slider on www.studioschurk.com site is not changing slides because the "Auto-start Slideshow" option is set to disabled under Project Settings -> Slideshow

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    Hey George,

    Thanks for the reply. On both sliders the auto-play function is on. The timer is starting but when it's finished nothing happends.

    Attached files:  Screenshot 2023-02-10 at 12.57.15.png

  •  137
    George replied

    Hello Miriam,

    Please make sure, that in Project Settings, under Video / Audio, the "Pause Slideshow" function is set to "No action". If you are using videos in the slider, they can pause the slideshow while they are playing.

    Attached files:  Screenshot 2023-02-10 at 13.12.55.png

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    Hey George,

    I disabled all caching for this page and that worked. Thank you.

    Another question; I added a font in enfold, that works perfect except for the sliders. It is a custom font (not google font) but adding this to the sliders gives me another font?

    I tried adding this to the FONT FAMILY:
    GoodSans Bold web
    font-family: goodsans-bold-web
    font-family: "goodsans-bold-web"

  •  137
    George replied

    Hello Miriam,

    You should paste the following into Font Family field (without quotes): 

    goodsans-bold-web

    Attached files:  Screenshot 2023-12-14 at 12.02.54.png

    Best Regards,
    George | Kreatura Dev Team

  •  3
    Miriam replied

    You rock! Thanks!