Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
As my other ticket is being ignored, I thought I'd try my luck with a new one. It seems that your plugin is either not fully responsive or not properly working. I have three slides with Text layers but the text sometimes scrolls off the screen at certain resolutions (full to mobile), to the right or at the bottom.
I've tried having the text in a single layer and setting wrapping to Enabled or Automatic. I've also currently tried top break the text into two layers and display that way but still issues at certain resolutions.
I've put off reviewing the plugin as perhaps I am missing something but thus far., I can't say I'm totally impressed with the plugin of lack of support response time, sorry.
Attached files: Slide-1.png
Slide-2-fr.png
Slide-3.png
Hello Don,
I'm sorry for the delayed reply. I've sent a message to your original ticket. I hope that enabling word wrap and adding a (maximum) width to the text layer will work as a solution.
Best Regards,
George | Kreatura Dev Team