Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3212176
Layer Slider Images Not Loading
Closed

Comments

  • Trent started the conversation
    January 20, 2023 at 7:05am

    Hi there,

    I've created a 6-slide Layer Slider in the platform through WordPress. When I preview the Slider within the Layer Slider platform, everything works. However, when I add this to our WordPress site (through Avada's Layer Slider element option) and select this Layer Slider, after publishing none of the images appear. The Layer slider works with the navigation and everything else with transitions, but the images do not appear.

    I even tried adding one of the default templates from the Layer Slider library and that also had the same issue. The text and everything work as they should, but the images do not appear.

    Please let me know why this is and how to solve this issue.

  •  138
    George replied
    January 20, 2023 at 3:49pm

    Hello Trent,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please try to disable JetPack's lazy image loader, because it can break the built-in lazy loader of LayerSlider.

    Best Regards,
    George | Kreatura Dev Team