Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
When I create a new slide, layers from earlier slides are added automatically in the new slide. So each new slide is too dark due to transparent layers from earlier slides.
The unneeded layers cannot be removed.
I guess it is a bug. I created a new slider from scratch again, with only layers, no background image, and now it is fine.
Hello Erik-John,
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As I can see, you are using static layers (layers that will not animate out at the end of their slide). These layers are displayed in the editor on all slides on which they are present.
You can set this behavior under LAYERS -> Transition -> Additional Settings -> "Keep this layer visible".
Best Regards,
George | Kreatura Dev Team
Hi George. Since we created a new slider, it is working now, but for sure I will check your suggestion. Looks obvious. Thanks for your reaction, Erik-John