Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3209747
Slider
Closed

Comments

  • Volker Graefe started the conversation
    January 17, 2023 at 3:12pm

    Hello,

    after the update the slider doesn´t work anymore. The slider can also not be edited. LayerSlider 7.6.7 , WordPress, Avada-Theme

    Thank´s for your help

    Volker

  •  138
    George replied
    January 18, 2023 at 1:11pm

    Hello Volker,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please clear/purge all cache files in every cache- or optimization plugins (such as W3 Total Cache, WP Super Cache, etc.). That should fix the issue.

    Best Regards,
    George | Kreatura Dev Team

  • Volker Graefe replied
    January 18, 2023 at 11:40pm

    perfect it works - thank´s George

  •  138
    George replied
    January 19, 2023 at 11:11am

    Thank you for your feedback!

    Best Regards,
    George | Kreatura Dev Team