Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3200065
Upgrade
Closed

Comments

  • Joel started the conversation
    January 3, 2023 at 8:32pm

    I paid to upgrade my Layerslider but I don't see how to update it in Wordpress.

    3115650799.png


  •  73
    John replied
    January 4, 2023 at 1:54pm

    Hi Joel,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    Based on the screenshot, it seems that you haven't registered your license key yet. After entering your license key, WordPress will offer the new update. Alternatively, you can also download the latest version from your account and update LayerSlider manually.

    Best Regards,
    John | Kreatura Dev Team