Public Ticket #3180571
layer Slider issue


  • Mathieu started the conversation


    Having an issue on mobile. colonnadepizza.com slider not loading. I paid, did the update. Same issue. I cleared all the caches and tried all the settings but I am not sure what to do. Can you help me please?


    Attached files:  IMG_7558.jpg

  •  111
    George replied

    Hi Mathieu,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I can see, the slider you are using on your site is Flex Slider, not LayerSlider. I've checked your site in various browsers and on mobile, and the issue is present only on mobile devices, but since Flex Slider is not our product, I'm sorry but I cannot help you.

    Best Regards,
    George | Kreatura Dev Team