Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3180571
layer Slider issue
Closed

Comments

  • Mathieu started the conversation

    HiĀ 

    Having an issue on mobile. colonnadepizza.com slider not loading. I paid, did the update. Same issue. I cleared all the caches and tried all the settings but I am not sure what to do. Can you help me please?


    M

  •  138
    George replied

    Hi Mathieu,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I can see, the slider you are using on your site is Flex Slider, not LayerSlider. I've checked your site in various browsers and on mobile, and the issue is present only on mobile devices, but since Flex Slider is not our product, I'm sorry but I cannot help you.

    Best Regards,
    George | Kreatura Dev Team