Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi, I purchased the Layerslider license but it is not auto-updating. It says I'm still running version 6.11.8. When I click "check for updates" it brings me back to the Wordpress dashboard and shows no updates available. Please advise.
Hello Allen,
You can download the most recent release from your account by signing in with the email address used during checkout.
Your sliders are stored in the database, and you can safely deactivate and delete the plugin, then install the new version as you'd typically do. It will not touch your sliders; they will be available once the latest version is installed.
Best Regards,
George | Kreatura Dev Team