Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3162196
Admin Functionality
Closed

Comments

  • Teresa R Smith started the conversation

    I originally used this slider bundled with The7 Theme. Updates were no longer being provided. Then I went to change something on my slider and got a blank admin screen. So I went ahead and decided to purchase a stand alone license. Now that I have updated, my admin panel looks like the attached. All wonky and I can't get to my slider to change anything.

    Help and thanks,

    Teresa


  •  138
    George replied

    Hello Teresa,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please empty caches in all of your cache plugins, on CDN (if you are using any CDN services) and also in your browser. That should solve your issue.

    Best Regards,
    George | Kreatura Dev Team

  • Teresa R Smith replied

    Hi George,

    OK, the plugin dashboard shows up now. So, that is good... however, when I click on my slider, I get a never-ending loading screen.

    I appreciate your help,

    Teresa

  • Teresa R Smith replied

    This seems to have resolved itself. Now loading.

    Thank you.

  •  138
    George replied

    Thank you for your feedback.

    Best Regards,
    George | Kreatura Dev Team