Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3159795
HTML Layer and Formidable form
Closed

Comments

  • Ivan Stachoulenok started the conversation

    Hi, 

    I can't embed  form of the Formidable form plugin in HTML layer. I tried to link the page with the form via the Link and directly insert the shortcode of the form in to Link, nothing happens. I don't see anything in the preview. Formidable form works through jQuery, maybe this is the problem? I really need to put the of the form on the back layer and select graphics information of the front layers. I am using the Avada theme. Or am I doing something wrong?

    Thanks, Ivan

  •  73
    John replied

    Hi Ivan,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.

    Shortcodes should be pasted into an HTML layer's content field. Please note that shortcodes used in your projects will only be rendered on front-end pages once you've embedded your projects, so don't be afraid if the editor preview doesn't show the result you would expect.

    Is there a particular reason why you tried to use the link field? It's also shortcode-aware, but it should only be used for linking and not for embedding HTML.

    Best Regards,
    John | Kreatura Dev Team