Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3159432
Play by scroll
Closed

Comments

  • Carlos started the conversation

    Hello,

    I have bought this license because I need "play by scroll" but it does not appear in the options. It is urgent. If I don't have this option, I'm not interested in this plugin.


    Thanks

  • Carlos replied

    with version 7.0 if it appears. With later versions no.
    The problem is that I need to use scroll in popup layaut and it doesn't work in that mode. Why?

  •  73
    John replied

    Hi Carlos,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.

    Play By Scroll is a deprecated feature that's now hidden by default. We've added Scroll Transition, and soon we'll also have a Scroll Scene feature to replace it. However, it remains supported under the hood, and you can re-enable it in LayerSlider's Plugin Settings → Miscellaneous with the Enable “Play By Scroll” switch.

    Best Regards,
    John | Kreatura Dev Team

  • Carlos replied

    Hello,

    Thanks for the answer, I already have version 7.5.3 with "play by scroll" activated.
    But if I put the Layout in Popup, the scroll doesn't work. Can you help me? In the other modes it works but I need it to be with the popup mode.

    Thank you

  •  73
    John replied

    The Play By Scroll feature is not supported in that layout type since a Popup is a floating window above your page that sticks to its place and you cannot scroll it along with the page. Most scroll-related features won't work with Popups due to this reason.

    Best Regards,
    John | Kreatura Dev Team