Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3157322
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Comments

  • Pedro started the conversation

    My Layer Slider version is 6.7.1

    I need to update to the newest version but I can't do it automatically ?

  •  73
    John replied

    Hi Pedro,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    WordPress should automatically offer new updates, and you can install them with just a click if you've registered your license key on the site in question. You can find updating instructions on the following URL: https://layerslider.com/how-to-update/

    You can also update manually by downloading the most recent version from your account and installing it as you'd normally do. If you're using an older WordPress version, you might want to first deactivate and delete the old plugin, then install the new one. Your sliders and settings won't be touched, and they will be available after you've installed the new version.

    Best Regards,
    John | Kreatura Dev Team