Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #3153750
Background image does not appear in desktop or tablet mode after 7.5.3 update
Closed

Comments

  • Al Kernek started the conversation
    October 25, 2022 at 9:32pm

    Everything was working fine until the recent 7.5.3 update. Now, although the homepage slider works, it does not display the images. All appears good in the LayerSlider set-up area. I have emptied the Siteground cache plugin and turned off the Wordpress Ping optimizer as suggested, but the issue persists. I have another Siteground website that also uses LayerSlider, but I'm afraid to update it because the same problem might occur.

  •  138
    George replied
    October 26, 2022 at 12:29pm

    Hello Al,

    Please, disable Jetpack's lazy image loader because it is breaking LayerSlider's built-in image preloading process. We will improve our plugin's compatibility to work better with Jetpack in the future. I appreciate your understanding.

    Best Regards,
    George | Kreatura Dev Team

  • Al Kernek replied
    October 26, 2022 at 12:43pm

    Yep, that fixed it. Thanks!