Okay
  Public Ticket #3149756
Display on mobile and other browsers
Closed

Comments

  • Ed started the conversation

    When i open my site on Edge, Mozilla, and my mobile. the slideshows doesn't work. Can you help to resolve this issues. 

  •  73
    John replied

    Hi Ed,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    The issue is that the SiteGround Optimizer or a similar site optimization solution uses techniques that cause problems. Namely, it defers (i.e., delays) the loading of the jQuery JavaScript library, which is a dependency of LayerSlider and many other plugins on WordPress.

    Deferring script loading is not a bad thing, but jQuery should be excluded. I'd recommend browsing through the settings of this plugin/service to either disable this feature or add jQuery as an exception since it can very easily cause other troubles on your site.

    Best Regards,
    John | Kreatura Dev Team