Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #3149756
Display on mobile and other browsers
Closed

Comments

  • Ed started the conversation
    October 19, 2022 at 5:32pm

    When i open my site on Edge, Mozilla, and my mobile. the slideshows doesn't work. Can you help to resolve this issues. 

  •  73
    John replied
    October 19, 2022 at 7:35pm

    Hi Ed,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    The issue is that the SiteGround Optimizer or a similar site optimization solution uses techniques that cause problems. Namely, it defers (i.e., delays) the loading of the jQuery JavaScript library, which is a dependency of LayerSlider and many other plugins on WordPress.

    Deferring script loading is not a bad thing, but jQuery should be excluded. I'd recommend browsing through the settings of this plugin/service to either disable this feature or add jQuery as an exception since it can very easily cause other troubles on your site.

    Best Regards,
    John | Kreatura Dev Team