I tried to update LayerSlider. It told me that I had to purchase a license. I purchased it. I tried to register it and it does not recognize the license key as being valid.
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.
I'm sorry to hear that you're having difficulties registering your license key. Issues like this are almost always a web server configuration problem, and you may need to contact the web hosting company. If you haven't done it already, please visit System Status, and check whether it reports any issues. You should especially look for the "WP Remote Functions" row, which should indicate such a problem.
I tried to update LayerSlider. It told me that I had to purchase a license. I purchased it. I tried to register it and it does not recognize the license key as being valid.
Hi Robin,
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.
I'm sorry to hear that you're having difficulties registering your license key. Issues like this are almost always a web server configuration problem, and you may need to contact the web hosting company. If you haven't done it already, please visit System Status, and check whether it reports any issues. You should especially look for the "WP Remote Functions" row, which should indicate such a problem.
Best Regards,
John | Kreatura Dev Team